Programátor C#, VB.net

Osobní představení

I've dedicated nearly 15 years to the IT industry, progressing from a hardware specialist to a team leader and passionate software developer specializing in the .NET framework. My roles have not only allowed me to dive deep technically but also to guide and mentor teams, enhancing both their growth and mine. This combined journey of leadership and continual learning in the domain brings me daily joy and motivation. My professional journey includes: Advance Developer - Team Leader, 03/2022 Leding a cross-functional team of software developers, guiding them through various stages of the development lifecycle. Coordinating with project stakeholders to gather requirements, set realistic deadlines, and prioritize tasks. Acting as a key point of contact for customers, gathering feedback, and addressing concerns. Coordinated with support teams to ensure customer satisfaction and resolve any technical issues in a timely manner. Advance Developer, 04/2021 - 03/2022, NNIT Played a key role in the development and enhancement of applications for a pension system project. Worked closely with stakeholders to understand requirements and deliver customized solutions using C# winform, console, batch jobs, VB.net, ASP.NET, ASP classic, MVC, and MSSQL. Provided ongoing support and maintenance for existing applications, diagnosing and resolving issues promptly. Worked closely with end-users to identify needs and provide tailored support, contributing to a smooth and reliable user experience. Proficient in C# winform, console, batch jobs, VB.net, ASP.NET, ASP classic, MVC, and MSSQL. Service Information Developer - Team leader, 11/2018 - 04/2021, DXC Technology Technical Team Leader for Support and Development team in Prague. Consistently meets and exceeds daily team performance goals with attention to detail. Provide leadership for team colleagues through effective communication and development. Facilitate Team meetings and attend other project meetings - team Leader Meeting, etc. Provided exceptional customer services in a friendly, professional manner. Service Information Developer, 05/2016 - 11/2018, DXC Technology world-wide Level 2 Support for Casslink web application and accessories for IATA - aviation industry Participates as a member of .net development team - developing new system features requested by customer in Casslink system Monitoring production environment and supported application functionality, fixing application issues. Working with oracle database Technical Solution Consultant, 03/2011 - 05/2016, Hewlett Packard Enterprise Remote support and diagnostics in ISS and storage area Responding to and resolving support issues from a global mission critical customer base Performing root cause analysis and provide post incident reports. Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs based on customer entitlement Developing strategies and procedures to improve performance of customer environments. Applying subject matter knowledge to solve technical problems Supporting mission critical customer, second level support for service field partners. Solving complex incidents - escalation, elevation L1 Agent - Technical Team Leader, 09/2010 - 03/2011, Hewlett Packard Enterprise Mentored and managed the Level 1 technical team, fostering an environment of continuous learning and collaboration. Conducted regular meetings and performance reviews to identify areas for growth and development. Acted as a liaison between Level 1 support and higher-level support teams, ensuring smooth escalation of more complex issues. Maintained clear communication to facilitate effective problem resolution. Provided remote support to users experiencing hardware issues, conducting basic diagnostics to identify problems and coordinate solutions. Utilized remote access tools and clear communication to guide users through necessary steps. L1 Agent, 05/2010 - 09/2010, Hewlett Packard Enterprise Level 1 - Technical HW Qualification - logs collection and analysis, troubleshooting, action plan creation, remote support and basic diagnostics for ISS hardware. Installation Coordinator, 05/2009 - 05/2010, Hewlett Packard Enterprise Planning and coordinating new HP Enterprise Hardware installation for mission critical customer. Coordinating planned hardware migration. Call Reciever, 09/2007 - 05/2009, Hewlett Packard Enterprise TS CSC (Technology Services Customer Support Center) department. Call Access Management including Sub-k cooperation (Enterprise segment). Handling service requests from customers. Process Specialist - documenting, setting new processes, fine-tuning operations, change management.

Dovednosti

C#5 VB.net5 MS SQL2 SQL3 Visual Basic5 ASP.NET3 Visual Studio7 team foundation server4 Team leader5