L1 Support

Pozice: Nezadáno

Začátek: Co nejdříve

Konec: Nezadáno

Město: Praha, Česká republika

Způsob spolupráce: Pouze na projektu

Hodinová sazba: Nezadáno

Poslední aktualizace: 19. 11. 2024

Popis úkolů a požadavky

SD Agent with Italian and English

We are seeking a highly skilled and customer-oriented Service Desk Analyst with proficiency in English and Italian. The ideal candidate will possess excellent communication skills, a strong customer service mindset, and a basic understanding of office applications, Azure Active Directory (AD), and 1st level IT support. As a Service Desk Analyst, you will be responsible for providing efficient and effective support to end-users, resolving technical issues, and ensuring a positive user experience.

Supporting of 3 different Italian and UK Business Units to ensure the delivery SLA is not delayed and key KPI's

Work Result: Service Desk processes delivered

Skill Area: Other

Technology: Other

Proficiency - Technology: Basic

Other Skills: Service Desk Analyst

Kategorie

IT - podpora